Scenario 1 of 2

The Missed Signal

Performance, behaviour and team impact

10 minute group activity

Read the scenario, then discuss it in your breakout room. The facilitator will start the timer.

Scenario

Alex has been a reliable, high-performing employee for three years.

Recently, deadlines have been missed, Alex has become quieter in meetings and colleagues say they are picking up unfinished work.

One colleague says, “Alex is getting away with things the rest of us wouldn't.”

Alex tells the manager, “I'm trying harder than ever, but the priorities keep changing and I can't keep up.”

The manager has also received complaints about Alex's communication.

The team is frustrated, performance needs to improve and Alex has asked for help.

You are the manager. What do you do next?

Discussion points

The facilitator will reveal the discussion questions here.

Your decisions

Two decision questions appear at 8 minutes, or when the facilitator opens them.

The context